How to Order

Below FAQ are some common concerns of our clients before purchasing from our website.
If you have other questions, please just send it to sales@fishyph.com.

Need Help?

If you have an issue or question that requires immediate assistance, you can join our Viber Community to directly message us.

How to Order?

Creating an account is mandatory before you can place an order. This provides us your address, phone number and name for delivery purposes.

Upon checkout, you will be asked what options do you want to pay. Below are the availble options.

1. Gcash
2. PayMaya
3. UnionBank Transfer

Choose the delivery method that works best for you:

🚚Standard Delivery - Estimated arrival:
• Metro Manila: 2-3 days
• Provincial areas: 3-7 days

Same Day Delivery - Available via Grab, Lalamove, TokTok, Borzo, etc.
📌 Orders for same-day delivery will be ready for pickup or shipout after 6 PM (after office hours).

💡Shipping Fee Calculation:
You can opt to pay the shipping fee directly. The system will estimate your delivery cost based on our pickup location and your address. However, due to occasional mapping errors (like similar street names in different cities), the fee might not always be accurate.

📢 If there's a discrepancy, we'll adjust the fee and charge any difference before delivery.

If you left the "Receive Promotions" option checked during account creation, you'll get an automated email a day after your order is completed, asking for a product review.

Good or bad – we appreciate all feedback! Your reviews help us improve and provide even better service for you. 💙