How to Order

Below FAQ are some common concerns of our clients before purchasing from our website.
If you have other questions, please just send it to sales@fishyph.com.

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How to Order?

Creating an account is mandatory before you can place an order. This provides us your address, phone number and name for delivery purposes.

Upon checkout, you will be asked what options do you want to pay. Below are the availble options.

1. Gcash
2. PayMaya
3. Debit/Credit Card
4. Bank Transfer

For Delivery, choose which type do you want.

1. Standard Delivery (est. 2-3 Days for Metro Manila, 3-7 Days for Provincial)
2. Same Day Delivery (via Grab, Lalamove, TokTok, Borzo, etc.)

*** All orders via same day delivery will be available 6pm onwards after office hours.

*** You can also choose to pay the shipping fee directly. This option will auto compute your delivery fee based on our pickup location going to your input address. This may sometimes provide an incorrect value as the lalamove app sometimes see your address in different location or has a the same street name on a different city.

If in any case this issue arise, we will adjust payment value and will charge you the extra shipping fee upon delivery of the item.

After we completed the order and you didn't uncheck the receive promotions from the account creation, then you will receive an automated email after a day of order completed asking for a product review.

Good or bad review is highly appreciated as this will provide us with the improvement we need to further enhance our service with you.